My Account - FAQs
- How can I reset my password?
- How can I change the email address on my account?
- How can I update my profile?
- I have multiple accounts - can they be merged?
- How can I unsubscribe from marketing emails?
- When can I expect to receive a reply to my query?
How to Collect Points with Everton
How to Collect Points with Retail Partners
- How do I collect points with retailer partners?
- Is shopping through Everton Rewards more expensive than shopping directly with the retailer?
- How can I make sure I receive my points?
- What is a cookie and how do cookies work?
- How do I clear my cookies?
- What will stop me collecting points with a retail partner?
How to Spend Points
- Can I spend my points on my Season Ticket?
- How can I use my points to buy Everton Season Tickets, Match Tickets, Official Memberships or Goodison Tours?
- Do I need enough points to cover the full purchase price?
- Can I use my Everton Rewards points to save money on merchandise?
- Are there any restrictions around spending points?
- I am trying to use my points to buy tickets but I can't see my points balance when I am logged in to the Everton ticketing system. Why?
General Information - FAQs
Programme Closure - FAQs
- When will Everton Rewards close?
- Why is Everton Rewards closing?
- Will I be able to collect points?
- What can I spend my points on?
- I have an open Missing Points Claim - what will happen to my points?
- What will happen to my data?